Privacy Policy

Data Controller Information

karnosteli.top Ltd is the data controller responsible for your personal information. Our company details are:

• Company Name: karnosteli.top Ltd
• Registration Number: 26248597
• Address: 102 Mill Lane, Leeds, West Yorkshire LS3O 2WG, United Kingdom
• Email: [email protected]
• Phone: +44 1135560099

Data Collection

We collect personal information that you voluntarily provide to us and information that is automatically collected when you visit our website. The data we collect includes the following categories:

Information You Provide

When you use our services or contact us, we may collect personal data including:

• Name and contact details (email address, phone number, postal address)
• Company information and job title
• Project requirements and specifications
• Communication preferences
• Any other information you choose to provide in forms or communications

Automatically Collected Information

When you visit karnosteli.top, we may automatically collect certain technical information:

• IP address and geographical location
• Browser type and version
• Operating system information
• Pages visited and time spent on our website
• Referral source and exit pages
• Device information and screen resolution

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests and legal obligations:

Service Provision

How we use your data to provide our construction analytics services:

• Responding to enquiries and providing customer support
• Processing service requests and delivering analytics solutions
• Creating and managing customer accounts
• Providing technical support and platform maintenance
• Customising our services to meet your specific requirements

Communication and Marketing

Use of your data for communication purposes:

• Sending important service updates and notifications
• Providing information about new features and improvements
• Marketing communications (with your consent where required)
• Industry insights and educational content

Legal and Compliance

Use of your information for legal compliance and business operations:

• Complying with legal obligations and regulatory requirements
• Protecting our legal rights and interests
• Preventing fraud and ensuring security
• Maintaining business records and conducting audits

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and technical infrastructure
• Email marketing and communication services
• Analytics and performance monitoring
• Customer support and help desk services
• Payment processing (if applicable)

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate potential violations of our terms of service

Your Rights

Under the General Data Protection Regulation (GDPR) and UK data protection laws, you have the following rights regarding your personal information:

Access and Portability

• Right of Access: Request a copy of the personal data we hold about you
• Data Portability: Receive your data in a structured, machine-readable format

Correction and Deletion

• Rectification: Correct inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data in certain circumstances

Processing Restrictions

• Restriction: Limit how we process your personal data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise any of these rights, please contact us at [email protected] or +44 1135560099.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Our data retention practices include:

Customer Data

• Active customer data: Retained for the duration of the business relationship
• Contact enquiries: Retained for up to 3 years for business development purposes
• Marketing data: Retained until you unsubscribe or object to processing

Technical Data

• Website analytics data: Typically retained for 26 months
• Security logs: Retained for up to 12 months
• Cookie data: As specified in our Cookie Policy

Legal Requirements

Some information may be retained longer where required by law, such as:

• Financial records: Up to 7 years for tax and accounting purposes
• Contract information: Duration of contract plus 6 years
• Legal proceedings: Until resolution plus applicable limitation periods

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

Technical Safeguards

• Encryption of data in transit and at rest
• Secure hosting infrastructure and firewalls
• Regular security updates and vulnerability assessments
• Access controls and authentication systems

Organisational Measures

• Staff training on data protection and security
• Regular review of data processing activities
• Incident response procedures
• Third-party security assessments

International Data Transfers

Your personal information may be processed in countries outside the UK and European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the UK Information Commissioner's Office
• Standard contractual clauses approved by regulatory authorities
• Binding corporate rules or certification schemes
• Explicit consent where other safeguards are not available

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if you have provided your email address
• Post a notice on our website highlighting the changes
• Obtain your consent where required by law

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following methods:

Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal information in accordance with data protection law.

ICO Contact Information:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk